Complaint Reporting Transformation
How To Navigate the Regulatory Maze: Discover How CRG Transformed Complaint Reporting for a Leading Canadian Bank
Client Results
Client Results
Transforming Payroll for Growth and Innovation
CRG leads transformation of Payroll Operations for leading global company
Investment Reporting Optimization
CRG Leads Centralization Assessment of Client Reporting Operations for Leading Asset Management Firm
Collections Process Maturity Optimization
CRG leads the process maturity journey of a Tier 1 Financial Institution’s Collection Department by identifying and delivering process efficiencies
Anti-Money Laundering Operational Excellence
CRG leads optimization of Canadian banks AML Investigation Operations
CRG conducts enterprise PMO maturity assessment for a new national pension fund
CRG conducts maturity assessment and improvement roadmap for an enterprise PMO within a new national pension fund
ERP Process Redesign
Canadian Financial Government Agency Engages CRG To Redesign Processes Ahead of ERP Implementation and Optimized Reporting
CRG Helps Tier 1 Canadian Bank Meet Basel III Requirements for Capital Markets Reporting
CRG leads future state design of equity reporting processes to support new Basel III regulatory requirements for a Tier 1 Canadian bank.
CRG Innovates A Wealth Management Firm’s Product Offering, Digital Sales Channel And Client Onboarding
CRG Delivers A Strategic Analysis And Target Operating Model To Innovate A Wealth Management Firm’s Product Offering, Digital Sales Channel And Client Onboarding
Digital Bank Launch
CRG designs back office operations for the launch of a new Canadian digital retail bank
Financial Services Procurement Strategy and Transformation
CRG leads a procurement transformation initiative for a global investment management firm
Global Investment Reporting Operations
A leading global investment fund was looking to streamline their monthly and quarterly core investment reporting processes to satisfy regulator and key stakeholder requirements
Public Sector Procurement Optimization and Cost Reduction
CRG identifies process, governance and procurement value-for-money opportunities for one of the GTA’s largest municipalities
IT Telephony Operations Optimization
Public Sector IT telecommunications organizational optimization and centralization assessment
Credit Card Dispute Process Optimization
Tier 1 Canadian FI engages CRG to support the optimization of credit and debit fraud and non-fraud dispute processes
CRG LEADS ASSESSMENT AND REDESIGN OF PROBLEMATIC IT VENDOR OUTSOURCING ARRANGEMENT
CRG LEADS VENDOR MANAGEMENT STRATEGY TO TURNAROUND PROBLEM VENDOR
Retail – Enterprise Asset Management Strategy
CRG supports a leading big box retailer in the design of an Asset Management strategy and operating model across 4 Canadian distribution centres
Nuclear Energy - Capital Strategy
CRG delivers capital project strategy and $800MM business case on major transformation
BANKING - AML OPERATIONS
CRG Supports AML Operations Transformation through Improvements to Performance and Productivity Management Functions
Strategic IT Service and Cost Model Design
CRG designs and implements strategic cost transparency across a public sector IT infrastructure shared services organization
Retail Mobile Technology Sales Process Optimization
Optimization of consumer retail sales process for mobile technology reseller
Commercial Lending Diagnostic for Leading Caribbean Bank
CRG delivers improvements to end-to-end Commercial Lending operations for leading Caribbean bank across 17 islands in English and Dutch Caribbean
PMO Operating Model Design
Financial Services – Project Management Operating Model for leading Investment Management Firm