Credit Card Dispute Process Optimization
Tier 1 Canadian FI engages CRG to support the optimization of credit and debit fraud and non-fraud dispute processes
Client Results
Digital Bank Launch
CRG designs back office operations for the launch of a new Canadian digital retail bank
Retail – Enterprise Asset Management Strategy
CRG supports a leading big box retailer in the design of an Asset Management strategy and operating model across 4 Canadian distribution centres
Nuclear Energy - Capital Strategy
CRG delivers capital project strategy and $800MM business case on major transformation
BANKING - AML OPERATIONS
CRG Supports AML Operations Transformation through Improvements to Performance and Productivity Management Functions
Strategic IT Service and Cost Model Design
CRG designs and implements strategic cost transparency across a public sector IT infrastructure shared services organization
Retail Mobile Technology Sales Process Optimization
Optimization of consumer retail sales process for mobile technology reseller
Commercial Lending Diagnostic for Leading Caribbean Bank
CRG delivers improvements to end-to-end Commercial Lending operations for leading Caribbean bank across 17 islands in English and Dutch Caribbean
PMO Operating Model Design
Financial Services – Project Management Operating Model for leading Investment Management Firm